ACE FASTENER & MFG. INC.
Originally founded in 1952
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CUSTOMER SURVEY
Ace Fastener & MFG. INC. is dedicated to continually improving the quality of our services. This survey is designed to provide input for our quality management system, and we appreciate you taking a few minutes of your time to give us your feedback.
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Phone:
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Fax:
1. Sales - How satisfied were you with the service you received from Ace Fastener & MFG. INC.?
Excellent
Good
Fair
Poor
Comments:
2. Response Time - How satisfied were you with lead times for purchased products?
Excellent
Good
Fair
Poor
Comments:
3. Performance - Did the product(s) meet all of your expectations?
Excellent
Good
Fair
Poor
Comments:
4. Delivery - What was the quality of the shipping, packaging, etc?
Excellent
Good
Fair
Poor
Comments:
5. Customer Service - If you had problems or concerns with previous orders, were they addressed in a timely and helpful manner?
Excellent
Good
Fair
Poor
Comments:
6. How would you rate your overall satisfaction with our products and service?
Excellent
Good
Fair
Poor
Comments:
7. What are we not doing now that would improve your next purchase?
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